Our hotel is perfectly located directly on the lakeshore, close to a public beach, cafes, restaurants, boats and ferries to Hallstatt.
The train station is just 700 meters away. Whatever the season, you´ll enjoy a relaxed atmosphere, undisturbed by crowds, and just 10 minutes from historic center or ‘5 fingers’.

Our check-in is from 15.00 to 20.00.
Self-check-out is before 10.30
Please note that early check-in and late check-out are not available

If you arrive before 15.00 or after 20:00 no worries.
You can leave your luggage at reception anytime.
Also, we leave room cards if you’re late. Please read the instructions attached to the envelope, it's important!

Yes, ID or photo of ID is required for check in.

No, our reception is open from 13:00 till 20:00. Also available at the breakfast restaurant from 7:30 till 9:30.

Breakfast is from 7:30 till 9:30.

Our train station is - Obertraun Dachsteinhöhlen Bahnhof (located only 7 minutes by walk from our hotel).
Please check the routes, train changes and tickets on the OBB website: https://www.oebb.at/en/

Please see our Maps – “Direction” page on Google.
Or enter the full address to your navigator: Seestrasse 152, Obertraun 4831.

Hallstatt is located about 10 minutes’ drive and approximately 50 minutes’ walk.

You can get by bus, boat, ferry or taxi.
Detailed information is available at the reception.
Boats and ferries are not operating during winter.

Cash (€) and all major credit cards are accepted.

No, all payment should be debited 14 days before arrival.

No free cancellation 14 days before arrival.

Modifications are available more than 14 days before arrival.
Less than 14 days before arrival modifications are prohibited.

Advance parking reservations are available only for direct bookings made through this website, at a special price of €10 per night.
For reservations made through other booking platforms, parking can be reserved upon arrival, subject to availability, and price is 15/18 euros per night, depending on the season.
Public parking is available; parking spaces cannot be reserved and the rate is €18 for 24 hours.

We have a Reserved Parking option for reservations made through this website. Exact parking spots are assigned for each guest after payment.
Please add parking to your reservation on “STEP 2” while making a reservation. Price for parking will be added automatically.

We have a small room for bike storage. The availability of free spots there is determined at the time of your arrival.
We do not offer any reservation option!

Yes, our bike storage room is equipped with sockets and CCTV cameras.

No, extra beds are not permitted in the rooms., except for a baby crib for kids under 2 years old.

No, all guests of any ages have to be added to the reservation.  Kids older than 2 years old are calculated like adults and need to have their own beds according to our hotel policies.
Upon arrival of a different number of guests or kids of an age that does not correspond to the age specified in the reservation, the hotel reserves the right to not accommodate without refunding the cost of the reservation.  OR EXTRA CHARGES WILL BE APPLIED WITHOUT PROVIDING EXTRA SERVICES.

Can I have a baby crib installed in my room? Yes, please request for the baby crib in advance. Price 10 euros/night for the infant adding automatically upon making a reservation. Or will be charged at the property if the infant wasn’t specified in the reservation.

You can book our budget room type “Twin room with view to courtyard” or “Modern Double or Twin Room” type with special request for Twin beds.

No, an extra bed can be used only if your reservation is for 3 people. Extra charges will be applied if a number of the guests will more than enter the reservation.

Pets are welcome in our main building at the cost of € 25.00. Pets are not allowed in our “Modern Double or Twin Rooms”!
Payments shall be made only once and can with arrival locally be paid.

No, accommodation with 2 or more pets in one room is not possible!

No, payment for the pets is debited for extra cleaning service and possible damages.

Unfortunately, pets are not allowed in the restaurant without exceptions.

Unfortunately, no. But there is a dog bathing area near that called "Landbettler" between Hallstatt and Obertraun. This bathing area is equipped with a dog toilet and a public toilet.

Unfortunately, we don’t provide room service. But you are allowed to eat “Take Away” food from other restaurants.

Yes, daily housekeeping is available.

No, we don’t have a kitchen or microwave to use in our hotel.

 Our hotel has a standard continental buffet breakfast.
We don’t have gluten-free options.
We have lactose-free and soy milk.
Vegan options are very limited.

All rooms are equipped with a small refrigerator, HD/Cable TV, hairdryer and kettle.
Towels and Shampoo-Body Wash are provided to use.
Free tea/coffee set. Free Wi-Fi.

Our main building has an elevator for luggage only.
“Modern Double or Twin Rooms” are accessible only by stairs.

Unfortunately, we don’t have pool/sauna/spa services.

No, it’s a public beach and located only 1 walk minute from us.

Our hotel is non-smoking. Smoking is allowed only on personal balconies.

Please note that luggage assistance is not available, and the hotel does not have a passenger elevator.
Due to limited facilities, we may not be able to accommodate special accessibility needs.

In this situation, you would have to contact the customer service department at the website you used to make your reservation.